About UsDo you want to start an international career?
Do you want to support one of the largest brands in the world?
Do you want to work in a great multicultural environment?
We are Sitel
We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.
We live by a People First mindset, encouraging individual and team growth towards common goals while respecting our differences.
If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!
Our client is an American founded, multinational information technology (IT) company that sells hardware, software and related business services.
Their product lines include laptops, tablets, desktops, printers, toners, displays and accessories, as well as business solutions.
Primary ResponsibilitiesAs a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for troubleshooting and resolving quality or connection issues on customer’s hardware environments, as well as providing technical support for English business clients and hardware end users.
English native speaker
Excellent communication skills
Technical aptitude and ability to pick up new technology quickly
Previous technical customer service or contact center experience
Good troubleshooting skills and analytical thinking
Knowledge and understanding of hardware and printers
Our OfferAt Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.
Among the benefits of working with us are:
Competitive salary (14 monthly payments per year)
Monthly meal allowance
Monthly performance bonus
Help in finding accommodation in Lisbon
Private Healthcare Dental insurance
English speaking Doctor on site
Full time (8h/day), Monday to Friday between 8.30 am and 6 pm
Great office location with easy access by public transport
Initial training fully paid by Sitel and included in the contract
Continuous training and development
We take care of you and your development and make sure that you have the right conditions to deliver the best results.
To apply, please submit your resume as soon as possible.
For non-EU applicants it is mandatory to hold a valid work permit.